Privacy Policy

1. What Data We Collect

Cartium only collects the data required to operate a secure and compliant financial platform.
 
We may collect:
•Email address (for account access and communication)
•Identity verification data (KYC), when required by law
•Wallet addresses and transaction references
•Device and IP data for security and fraud prevention
•Marketing preferences (opt-in only)
 
We do not sell or trade user data.

2. How We Use Your Data

We use your data only to:
•Provide access to Cartium services
•Process transactions and card payments
•Prevent fraud and abuse
•Comply with financial regulations
•Improve product performance
•Send important service notifications
 
Marketing emails are sent only with explicit consent.

3. Your Crypto Data

Cartium does not track how you spend your crypto beyond what is required to process payments and ensure compliance.

We do not monitor or analyze user behavior for advertising or profiling.

4. Data Security

We use:
•Encrypted storage
•Secure key management
•Isolated infrastructure
•Industry-standard compliance frameworks
 
All sensitive information is protected using modern cryptographic and operational security standards.

5. Third-Party Services

To operate the Cartium ecosystem, we may use trusted partners for:
•Card issuance (Visa/Mastercard programs)
•Identity verification (KYC providers)
•Payment processing
•Cloud infrastructure
 
These partners are contractually required to protect your data.

6. Your Rights

You have the right to:
•Access your data
•Correct your data
•Request deletion
•Withdraw marketing consent
•Export your data
 
Requests can be made via support@cartium.com.

7. Cookies

We only use essential cookies for:
•Login sessions
•Security
•Platform functionality
 
We do not use tracking or advertising cookie

8. Data Retention

We keep data only as long as necessary to:
•Provide services
•Meet legal obligations
•Prevent fraud
 
When no longer required, data is securely deleted.

9. International Users

Cartium operates globally. Data may be processed in different jurisdictions, but always under strict security and privacy standards.

10. Changes to This Policy

If we update this policy, we will notify users via the platform or email.

11. Contact

For privacy-related requests:
privacy@cartium.com